Hard drive failure

JoshP1

So i have had my computer since november 2017 and it was all fine untill around march where my hard drive failed. After talking to CS i sent it in for repair and received it back afrwr 2 weeks. Since then my hard drive has failed around 6 times between april may and june every 2 weeks. Everytime i send it in get it back 2 weeks later i then have it for a week and ahalf it fails again. It has had everything replaced on it that can be done but still after 2 weeks it breaks. Now i am not using it for hardcore programs or anything just student work and every 2 weeks i lose the ability to acsess my files or do work but yet acer refuse to do anything different. So i was hoping someone can do something for me and help becuase even though i can just send it in every time i get it back byt there is no point in that so please can someone help?

Sharanji

JoshP1

Sorry to hear bout your experience, just to clarify, the Acer Forum Discussions were designed as a peer to peer support community where Acer users help other Acer users. This community is not a direct portal to Customer service, although you will notice that some Acer employees interact with members here.

Please send a private message to Acer-Manny with the serial number of your device so that they can check the case notes and help you address your concerns.
https://community.acer.com/en/messages/add/Acer-Manny 

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