Acer Dust Defender not listed in Acer Quick Access

gjps
gjps Member Posts: 4 New User
edited November 2023 in 2019 Archives
People say that I should be able to find Acer Dust Defender on Quick Access, but I couldn't find it even after updating Quick Access & Acer Care Center.
My model is the Predator G3-571.



Any help would be much appreciated.

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Answers

  • sri369
    sri369 ACE Posts: 2,623 Pathfinder
    edited July 2018
    To my knowledge, Dust Defender is not supported in Predator models.
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  • Phoenix1966
    Phoenix1966 Member Posts: 71 Devotee WiFi Icon
    I have a Predator G9-793 and I have it, so some Predators do. 
  • brummyfan2
    brummyfan2 ACE Posts: 28,104 Trailblazer
    gjps said:
    People say that I should be able to find Acer Dust Defender on Quick Access, but I couldn't find it even after updating Quick Access & Acer Care Center.
    My model is the Predator G3-571.



    Any help would be much appreciated.
    Hi,
    You could try downloading the application from Acer support site, after uninstalling the current installation, install the downloaded application and check whether it helps.
    https://www.acer.com/ac/en/GB/content/support-product/7213?b=1
  • gjps
    gjps Member Posts: 4 New User
    Hi,
    You could try downloading the application from Acer support site, after uninstalling the current installation, install the downloaded application and check whether it helps.
    https://www.acer.com/ac/en/GB/content/support-product/7213?b=1
    I just tried it, still nothing.
  • Queen6
    Queen6 Member Posts: 319 Skilled Practitioner WiFi Icon
    sri369 said:
    To my knowledge, Dust Defender is not supported in Predator models.

    Sorry that's inaccurate Predator 17 G9-793 have Dust defender implemented, recent updates have removed the Dust defender shortcut from the Start Menu, with access being limited directly to Acer Quick Access. Dust Defender may not be implemented in all models as I suspect it's more than a software solution. Acer Reps should be able to confirm if Dust Defender is a feature of the specific model/SKU. Q-6
  • sri369
    sri369 ACE Posts: 2,623 Pathfinder
    Answer ✓
    @Queen6 and others...

    Sorry... should have been specific. It is not there for 15 inch models.
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  • gjps
    gjps Member Posts: 4 New User
    sri369 said:
    @Queen6 and others...

    Sorry... should have been specific. It is not there for 15 inch models.
    Oh I see, that makes sense. Could I ask where did you get the info?
  • Broko
    Broko Member Posts: 18 Troubleshooter
    Any idea why this feature is not present on the Triton 700?
  • sri369
    sri369 ACE Posts: 2,623 Pathfinder
    gjps said:
    sri369 said:
    @Queen6 and others...

    Sorry... should have been specific. It is not there for 15 inch models.
    Oh I see, that makes sense. Could I ask where did you get the info?
    I can't recall at this moment... I started searching for it a few days ago, even download the acer software for that laptop, and extracted dust defender out of it and run on my G3-572. App started, and showed all options, but the 'clean now' did not work.
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  • ljanfe
    ljanfe Member Posts: 1 New User
    i have predator 17 and i cant find dust defender anywhere after windows reinstall, or old quick access to install with it
  • Nadeemtalla
    Nadeemtalla Member Posts: 2 New User
    i cant find my acer dust defender, before i have it but after the update in windows 10 i cant find it.
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited November 2019
    Nadeemtalla only older predator models support it and if you had it it was probably windows that updated your app or its not supported by the windows version you have anymore many features became obsolete MS always finds a way in their updates to remove them from their support if they want to also you can see reviews about the dust defender its useless the laptop will still get full of dust if you dont clean it thats why it became obsolete the only way to clean your laptop properly its to disassemble it yourself get some good thermal paste like kryonaut or similar for ex and clean the fans/exit airflow heatsink/diodes and repaste it


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
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    http://www.acer.com/worldwide/support/