June 22 2018 Windows update bricked my laptop - Aspire ES1-533

darryl5348
darryl5348 Member Posts: 2 New User
edited October 2023 in 2018 Archives
June 22 2018 Windows update bricked my laptop - Aspire ES1-533

LAPTOP-0S4SVVNP

Aspire ES1-533

Edition

Windows 10 Home
Version
1803
OS Build
10.0.17134.81
Processor                    
Intel(R) Pentium(R) CPU N4200 @ 1.10GHz
Graphics card
Intel(R) HD Graphics
System
OSType64BitX64
RAM
8 GB

Last time your device status changed: ‎6‎/‎22‎/‎2018‎ ‎8‎:‎56‎:‎44‎ ‎AM

Your device is up to date

Last check for updates: ‎6‎/‎16‎/‎2018‎ ‎1‎:‎24‎:‎33‎ ‎AM

OS Version: 1803

1, Since Jan 2018 when I bought this laptop, it has always felt. wrong, would not play some games, boot a bit slower then a new computer should.

2, 2018 end of June Windows did an update and I was getting system service blue screen every 3 minutes after it would load

3, I went to Microsoft to see if there were any fixes, there was a driver update suggestion. I cant look back now to see.

4, after this I could not get in to windows for more then 30 seconds before a blue screen

5, I had created a restore point before the update, it will not let me roll back

6, I decide to reset the computer keeping my files, got to 50% then said there was a error

7, I decide to do to full reset and just start over, got to 50% and gave same error

No the laptop will not launch windows at all, I can get the the system service screen after a few try's at loading.

I'm ok with starting all over, can anyone help me on how to do this.


1st help that did not work

If your installation of Windows 10 is exhibiting strange behavior that doesn't seem to resolve through typical troubleshooting you may need to perform a "Repair Upgrade". This will reinstall windows over top of your existing installation and will preserve personal files and settings. Here is a detailed tutorial to follow

https://answers.microsoft.com/en-us/windows/for...

WHY

at this point I can not get to my desk top to follow these steps, I either get the blue screen or I can get to the system repair screen but nothing I do there seems to do anything.



2nd help that did not work

it may be helpful to access the recovery menu using another method. Please try the following.

Power on and off your computer three times
as follows.

Power on and when you see the Windows Logo power off
Power on again and when you see the Windows Logo power off
Power on again and your computer will boot into the Advanced Recovery environment

You might be asked to sign in with your Microsoft Account or Local Account password.

Click on Advanced Options
Then Click on Troubleshoot
Then Click on Advanced Options

boot into the recovery environment, then click 'Go back to previous version of Windows'

WHY

boot into the recovery environment, then click 'Go back to previous version of Windows'

ive tried 3 things, to go back to a restore point I made before the update, failed at 50.

reset keeping files, fails at 50%

reset not keeping files, fails at 50%

Answers

  • I recommend that you use the Acer recovery partition if it is still intact! To use it, enter the bios by pressing the f2 key and activate the d2drecovery function and then save on exiting! Then press alt + f10 to start the recovery process! If it still can not succeed, I recommend that you do a clean install through microsoft's website! I'm using google translator!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • darryl5348
    darryl5348 Member Posts: 2 New User
    edited July 2018

    I can get to the recovery screen, I can also get to the f2 screen but d2d was turned on already, I hit alt f10 and it gave a system error once it reloaded.

    I just keep getting a blue recovery page that says windows did not load correctly now.


    windows 10 came preinstalled on this laptop, ive only had updates installed.

    system repair couldn't repair your pc is what i just got trying something new.

    system service execption is the error on the blue screen


  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,293 Trailblazer
    edited July 2018
    Can you hit a photo of the error before doing the procedure below?
    So I recommend you do a clean install
    1) Download windows 10 on this site "https://www.microsoft.com/en-us/software-download/windows10" and click "download tool now" and then select the x64 version! Select the save option on the pendrive and the program will configure it to boot!
    2) Enter the bios by pressing f2 and disable the secureboot by creating a password in setsupervisorpassword! Select the uefi mode and place the pendrive first in the boot option!
    3) You will begin the installation process! Select the custom option and continue with the installation process!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)