Aspire ES1-111M battery issue

Bud48
Bud48 Member Posts: 4 New User
edited August 2023 in 2018 Archives
I have a Aspire ES1-111M and it will come on and operate correctly when the charger is attached but it won't charge the battery. It just says plugged in, not charging. Any suggestions?

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,376 Trailblazer
    Hello,
    Have you tried resetting the battery (link)?
    France
  • Bud48
    Bud48 Member Posts: 4 New User
    I have but I saw your link and it has a different set of instructions than the ones I followed. So I will try the instructions in your link and see if that works.
  • Bud48
    Bud48 Member Posts: 4 New User
    I tried resetting the battery as indicated in the link above. It did not work. I still get the same message "battery 0%, plugged in, not charging".
  • laurent_14
    laurent_14 ACE Posts: 10,376 Trailblazer
    Could you check the wear and charge levels of your battery by using HWMonitor (zipped version - no installation) and post the values?
    France
  • Bud48
    Bud48 Member Posts: 4 New User
    Laurent - I installed the HWMonitor s/w and got this info about the battery. It seems good to me but what do you think?
  • laurent_14
    laurent_14 ACE Posts: 10,376 Trailblazer
    Hello,
    Yes the wear level is good but I don't see the charge level in your screenshot. Do you see it?
    France
  • SteveH84
    SteveH84 Member Posts: 8

    Tinkerer

    wouldn't be a bad idea in removing/reinstalling the Microsoft ACPI Compliant driver via Device Manager and seeing if that helps.