Dolby Tray Icon disappeared - Manual launch of DAX2_API doesn't work

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Maxiride
Maxiride Member Posts: 15

Tinkerer

edited August 2023 in 2018 Archives
I recently bought an Acer Aspire 7 A715-71G-778R and from day 1 I had a dolby inconin system tray to change from preset equalizers for movies, games etc.
I had some audio crackling recently and run the Troubleshoot Problems tool (right click volume icon in system tray -> troubleshoot sound problems), the tool ran for few seconds and exited with "problem solved", now I don't have anymore the Dolby Icon in system tray.

I've tried to disabling and re-enabling dolby from Sounds->Speaker properties https://prnt.sc/k145fl without success, I've also tried to manually launch it but I can't manage to get it back.

No updates are pending and if I disable it from Sounds->Speker properties the quality of sound does change so the Dolby drivere are around there but I just can get the tray icon to show even if it is enabled http://prntscr.com/k146le





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