Windows 10 License

CKLoong
CKLoong Member Posts: 1 New User
edited March 2024 in 2018 Archives
I got a huge problem here , i have a 500GB SSD from old laptop move to my new laptop predator , after i format everything i only find out. my windows 10 is not activated and i dont have the original windows keys , how to fix this ? when i purchase this laptop is come together with windows , but now i cant reactivate back.

Best Answer

  • Sharanji
    Sharanji ACE Posts: 5,035 Pathfinder
    edited June 2018 Answer ✓
    Hi @CKLoong
    Are you installing the same factory shipped windows 10?
    The product key for new computers that come preinstalled with Windows 10 has the product key stored within the motherboard firmware. When you reinstall it will pick up the Product Key and activate the system automatically. If you have not create USB recovery media, you may get the same from Acer store or please contact Acer support in your region to get the USB recovery media. This media will include all files for Windows 10 installation,  Acer preinstalled software and drivers.
    Acer Malaysia : https://www.acer.com/ac/en/MY/content/highpoint-service-network
    Acer Worldwide : http://www.acer.com/worldwide/support/


    >You can also try theses product key finder tools and check if it helps:
    product key finder is Belarc https://www.belarc.com/products_belarc_advisor
    >Press Windows key + X. Click Command Prompt (Admin)
    At the command prompt, type wmic path SoftwareLicensingService get OA3xOriginalProductKey

    Also,  Windows 10 includes a handy chat option you can use to contact a Microsoft support agent, who can help with getting the software reactivated. If you prefer speaking to live person, you can also use phone activation.
    Press Windows key + R. Type: slui.exe 4 then hit Enter. Select your country from the list menu. choose the option phone activation, the wait for an agent to assist you.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!



    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

Answers

  • Sharanji
    Sharanji ACE Posts: 5,035 Pathfinder
    edited June 2018 Answer ✓
    Hi @CKLoong
    Are you installing the same factory shipped windows 10?
    The product key for new computers that come preinstalled with Windows 10 has the product key stored within the motherboard firmware. When you reinstall it will pick up the Product Key and activate the system automatically. If you have not create USB recovery media, you may get the same from Acer store or please contact Acer support in your region to get the USB recovery media. This media will include all files for Windows 10 installation,  Acer preinstalled software and drivers.
    Acer Malaysia : https://www.acer.com/ac/en/MY/content/highpoint-service-network
    Acer Worldwide : http://www.acer.com/worldwide/support/


    >You can also try theses product key finder tools and check if it helps:
    product key finder is Belarc https://www.belarc.com/products_belarc_advisor
    >Press Windows key + X. Click Command Prompt (Admin)
    At the command prompt, type wmic path SoftwareLicensingService get OA3xOriginalProductKey

    Also,  Windows 10 includes a handy chat option you can use to contact a Microsoft support agent, who can help with getting the software reactivated. If you prefer speaking to live person, you can also use phone activation.
    Press Windows key + R. Type: slui.exe 4 then hit Enter. Select your country from the list menu. choose the option phone activation, the wait for an agent to assist you.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!



    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊