Extensa 5635z bluetooth

el_flesh
el_flesh Member Posts: 3 New User
edited November 2023 in 2018 Archives
How do I get the bluetooth to even switch ON under WinDOZE 10 64bit?

I'm tired of the "give it up" message from Micro$oft about how it won't work for my model despite all the updates and 'latest drivers' I already installed. 
There has to be some kind of work around?!

I hope it isn't 'upgrade back to Win 7'

Answers

  • JackE
    JackE ACE Posts: 45,186 Trailblazer
    Does Win10 Device Mgr even show that the BT module is installed even if it has a red or yellow warning? Jack E/NJ

    Jack E/NJ

  • el_flesh
    el_flesh Member Posts: 3 New User
    NOPE It's like it doesn't even exist! hitting the bt button doesn't light it up.
    dxdiag sez 
    Miracast: Not Available

  • JackE
    JackE ACE Posts: 45,186 Trailblazer
    Are you 100% sure of BT module connectivity under Win7? The reason I ask is that 5635z came either with or without the module. It's actually a very inexpensive module that can be rather easily replaced with a Win10 compatible unit or simply bypassed with a $5 microUSB adapter. Jack E/NJ

    Jack E/NJ

  • el_flesh
    el_flesh Member Posts: 3 New User
    No, I'm not sure, but the BT light USED TO light up when pressed on or off - I simply never used it at the time. Under Win 10, it won't light up at all. Instruction manual sez it would have worked.
  • JackE
    JackE ACE Posts: 45,186 Trailblazer
    @el_flesh The best way to rule in or rule out an internal BT module hardware failure is to re-set the machine to a factory-fresh state. If the Win10 downgrade hasn't deleted your hidden Win7 recovery partition (which often happens), a re-set can be done via the ALT+F10 cold boot recovery method. If it was mine, the reset probably isn't worth the hassle. A faster $5 CSR4.x miniUSB BT dongle is better than fussing with an older internal BT module which often depends on drivers that only work properly on the factory installed Windows versions. Jack E/NJ

    Jack E/NJ