Why does my acer predator nitro 5 keep shutting down on battery power

DArian31
DArian31 Member Posts: 1 New User
edited November 2023 in 2018 Archives
my brand new acer predator nitro 5 shuts down after a few minutes on battery power and i dont know why this is happening.

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    DArian31 
    What is the full model number of the laptop?
    Please try a simple power reset to check the auto shutdown issue. Shutdown the laptop. Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop to check the issue.

    Some laptop has a switch that detects whether the bottom cover is present. If the cover is removed, then the system will disable charging the battery and disable running off of the battery. Make sure the screws at the bottom of the laptop are secured.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • Aviiraw
    Aviiraw Member Posts: 1 New User
    My Acer nitro 5 is stuck at 45% battery and even if it is  at 45% when I unplug the charger it is shutting down immediately. Pls help it's my new laptop buyed it a week ago pls help...


  • Skelomorph
    Skelomorph ACE Posts: 463 Pioneer
    Aviiraw said:
    My Acer nitro 5 is stuck at 45% battery and even if it is  at 45% when I unplug the charger it is shutting down immediately. Pls help it's my new laptop buyed it a week ago pls help...


    Remove the panels on the bottom of the laptop and replace them. Check and make sure the screws are all lightly tightened. The battery will not function when certain screws or bottom panels are not inserted correctly.

    Skelo
    Please quote me so I get a notification of your reply!
    If I helped you, like my post and/or select my post as 'Solved'.
    Please put your laptop model in your signature so we can know what device you have.

    Product: Acer Predator Helios 300
    Model: G3-571
    "Don't cry because its over, smile because it happened."
    - Dr. Seuss