How do I re-register my computer that I purchased at Stasples? Seemed it was orginally registered

DMBVirginia
DMBVirginia Member Posts: 1 New User
edited March 2024 in 2018 Archives
Buyer brought product back within 30-days (after registering it)  and now I can't do so until original registration modified or redone.  Can anyone help???

Answers

  • ven98
    ven98 ACE Posts: 4,071 Pathfinder
    You should contact Acer support and they will sort this out for you.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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