Aspire 3 A315-21-4784 Memory & Shutdown Issue

DaikaijuGojira
DaikaijuGojira Member Posts: 1 New User
edited November 2023 in 2018 Archives
First I have 8gb onboard and it is said it can max to 12gb but I have seen online 16gb, which is correct? Has anyone had issues with a random reboot? I was on youtube watching a video and had a second tab open on Facebook and it just rebooted. has happened twice and I have only had the laptop for 2 days. and lastly what should be the optimum virtual memory min and max? Thanks in advance!!

Best Answer

  • Sharanji
    Sharanji ACE Posts: 4,329 Pathfinder
    Answer ✓
    DaikaijuGojira 
    As per specification details your device has Onboard - 4 GB DDR4 Memory and 4 GB in memory slot.

    This model has 1 DIMM socket with Memory size of 2 GB, 4 GB, 8 GB and 16 GB per memory socket
    It supports maximum memory size 16 GB. (4 GB of on-board DDR4 )
    It supports DIMM Speed DDR4 2400MHz  DDR4  soDIMM with DIMM voltage 1.2V and  DIMM package 260-pins dual in-line memory module.

    Please try a simple power reset to check the auto shutdown issue. Shutdown the laptop. Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop.  

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • Sharanji
    Sharanji ACE Posts: 4,329 Pathfinder
    Answer ✓
    DaikaijuGojira 
    As per specification details your device has Onboard - 4 GB DDR4 Memory and 4 GB in memory slot.

    This model has 1 DIMM socket with Memory size of 2 GB, 4 GB, 8 GB and 16 GB per memory socket
    It supports maximum memory size 16 GB. (4 GB of on-board DDR4 )
    It supports DIMM Speed DDR4 2400MHz  DDR4  soDIMM with DIMM voltage 1.2V and  DIMM package 260-pins dual in-line memory module.

    Please try a simple power reset to check the auto shutdown issue. Shutdown the laptop. Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop.  

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!