Missing base V246HL

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rbarry
rbarry Member Posts: 1 New User
edited February 16 in 2018 Archives
Another member posted this same problem, dont know who resolved it though. I am missing the base from a new v246HL monitor, just unboxed this week. serial no *************
Any ideas how to get one?
Thanks

Edited: Acer-David

Answers

  • billsey
    billsey ACE Posts: 31,779 Trailblazer
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    ...

    Contact the vendor first, IIRC there are SKUs that come without the base for use with multi-monitor stands. They may have sent you the wrong one.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
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    rbarry 
    As Billsey said, you may contact the vendor first and if unable to get the part, you may contact Acer support in your region and they will ship you the missing parts.
    Acer US : https://www.acer.com/ac/en/US/content/service-contact

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!