Pointer problem while using track pad after installing Windows April Update

Shivkmal
Shivkmal Member Posts: 16 Troubleshooter
edited August 2023 in 2018 Archives

I updated my system to the latest Windows 10 April Update few days back, and after installation was done successfully everything was performing smoothly. Suddenly I noticed that after closing Pre-installed apps like mail, weather, Microsoft store etc.(or any app I have installed from MS store), my mouse pointer is getting stucked for a second or two. Also I noticed that music playing is a bit problematic in this recent update. Suppose I clicked on a mp3 file, it doesn't play the music on first click, the circle appears to be rolling for a long time after it says execution error. Then again I clicked on the same file and immediately it stared playing the music. I am quite confused with all these. What to do?


This problem doesn't occur when using a separate mouse.


Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Shivkmal 

    The quickest way to troubleshoot and resolve this issue is to use the Windows Update troubleshooter tool.
    Open Settings. Click on Update & Security. Click on Troubleshoot. Under "Get up and running," select the Windows Update option.
    Click the Run the troubleshooter button. Click the Apply this fix option (if applicable). Continue with the on-screen directions.
    Restart your device.

    After completing the steps, go to Settings > Update & Security > Windows Update, click the Check for updates button to see if there are any pending updates.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!