I have a buyer for my Acer Aspire (N15W5) but

Techdummy
Techdummy Member Posts: 1 New User
edited November 2023 in 2018 Archives
... he looked at it and said it needs a certificate or disc. If there was one, it’s been lost. I’m trying to sell this for my daughter and S.I.L. But I’m lost. What do I do? Can I get a new certificate from the manufacturer? 

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Techdummy 
    What type of certificate are you looking for? Is it the windows product key sticker?
    Acer does not ship recovery disc with the computer. Your computer is shipped with a recovery partition to create the recovery disc once you purchase the computer.
    If you are able to boot your device and login into windows, please follow the steps in this weblink to create the disc.
    https://us.answers.acer.com/app/answers/detail/a_id/38147

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