Laptop does not power down when lid is closed, even with the power settings set that way

DDDDD
DDDDD Member Posts: 6 New User
edited August 2023 in 2018 Archives
Any thoughts?

Answers

  • Sharanji
    Sharanji ACE Posts: 4,329 Pathfinder
    DDDDD 

    Please try the below mentioned steps. Keep in mind that this is just a workaround, but it might help you with this problem.
    >>Disable Hybrid Shutdown Manually
    Go to Search, type control panel and click on Control Panel from search results. Now select Power Options from Control Panel. On the left side of the window click on Choose what the power button does. If needed, click on Change settings that are currently unavailable, under Define power buttons and turn on password protection. From the enabled options under Shutdown settings section, uncheck Turn on fast startup (recommended) checkbox to disable Hybrid Shutdown. Click Save changes button to save the modified settings.
    Close Power Options window when done.

    >>Perform A Full Shutdown
    Right-click on your Desktop. Go to New and click on Shortcut. For Type the location of the item input this:
    shutdown -F -T ## -C “Your message here” (## can be any number from 0 and 315360000, and “Your message here” could be any text you want)).
    Click Next. Name the shortcut as you want and click on Finish.
    If you want your prefered Icon, Right-click the shortcut on from your desktop and click Properties. Change the icon of the shortcut by your desire, just for the aesthetic reasons. After doing that, simply click the newly created shortcut to perform a full shutdown. 

    >>Run Windows Update troubleshooter.
    Press Windows Key + S and enter control panel. Select Control Panel from the list. When Control Panel starts, select Troubleshooting. 
    In the menu on the left select View all. Select Windows Update from the list.  When Troubleshooter window opens, click on Advanced. Now click on Run as administrator.  Troubleshooter will now restart. Click on Next to start the scan. After the scan is finished, check if the problem is resolved. 

    >>Install the latest updates
    Press Windows Key + I to open the Settings app. When Settings app opens, go to Update & security section. Now click on Check for updates button. Windows will now check for the missing updates. If any updates are available, Windows will download them automatically in the background. Once the missing updates are installed, check if the issue still persists.

    >>Disable Intel Rapid Technology service
    Press Windows Key + R, enter services.msc and press Enter or click OK. When Services window starts, locate Intel Rapid Technology service and double click it. Now set the Startup type to Disabled and click the Stop button to stop the service. Click Apply and OK to save changes. After disabling this service, restart your PC and check if the issue reappears. If the issue still persists, uninstall Intel Rapid  Technology and check if that solves the problem.

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