LAPTOP WONT CHARGE

Aritra
Aritra Member Posts: 1 New User
edited August 2023 in 2018 Archives
Look so a couple of weeks ago my laptop started acting weird and only saved when my charger was at tilted positions/had weight on it. Now it just won't charge at all. Wiggling it around won't work anymore

Best Answer

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Answer ✓
    Aritra 

    The easy option to isolate the issue is by swapping the charger for another, or trying this charger on another device.  You can also check the adapter using a multimeter. Plug in the adapter. Wrigle the cable and check the adapter. Make sure it's putting out the rated voltage. If you see voltage or amperage that jumps around from high to low a high,  Ditch that adapter immediately. Please use only a OEM adapter, not third party. You can get a replacement adapter from Acer store.

    If that doesn't solve the problem, on most newer models the DC jack is replaceable - replace the jack.

    This could happen when the power jack was either never seated correctly or that you plugged in your adapter too harshly and caused the power jack to move back a bit. If the pin has been pushed back then you might need to buy a new power jack, you can open up your laptop to see if its one of those power jacks that is soldered on or the new ones with just a plug, if its a plug one that its a simple buy a power jack and install job, if its soldered then you will need to solder on the new power jack. 

    if the device is in warranty, please contact Acer support in your region for help
    Acer US & Canada : https://www.acer.com/ac/en/CA/content/service-contact
    Acer store :  https://store.acer.com/en-us/
    Acer worldwide : http://www.acer.com/worldwide/support/

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Answer ✓
    Aritra 

    The easy option to isolate the issue is by swapping the charger for another, or trying this charger on another device.  You can also check the adapter using a multimeter. Plug in the adapter. Wrigle the cable and check the adapter. Make sure it's putting out the rated voltage. If you see voltage or amperage that jumps around from high to low a high,  Ditch that adapter immediately. Please use only a OEM adapter, not third party. You can get a replacement adapter from Acer store.

    If that doesn't solve the problem, on most newer models the DC jack is replaceable - replace the jack.

    This could happen when the power jack was either never seated correctly or that you plugged in your adapter too harshly and caused the power jack to move back a bit. If the pin has been pushed back then you might need to buy a new power jack, you can open up your laptop to see if its one of those power jacks that is soldered on or the new ones with just a plug, if its a plug one that its a simple buy a power jack and install job, if its soldered then you will need to solder on the new power jack. 

    if the device is in warranty, please contact Acer support in your region for help
    Acer US & Canada : https://www.acer.com/ac/en/CA/content/service-contact
    Acer store :  https://store.acer.com/en-us/
    Acer worldwide : http://www.acer.com/worldwide/support/

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!