Hello good people!
I bought an Acer Aspire ES1-523-63HF at the beginning of 2017.
Model number: N16C2
SNID: **********
It came with Windows 10. Everything worked fine, but I wanted to run Windows 7 (x64) instead.
I formatted the hard drive and installed Windows 7 (x64).
The laptop is running fine with Windows 7, except that some drivers are not installed. The one I urgently need is for my graphics card (or is it called a 'graphics adapter' for laptops?)
There doesn't SEEM to be a problem when I look at Device Manager (When I click '
Display Adapters' the drop down is '
Standard VGA Graphics Adapter' - is that what it should be?)
Here is the HardwareID string for the graphics card:
PCI\VEN_1002&DEV_9851&SUBSYS_108A1025&REV_40It's important because I've quit my job and am trying to make an online business, and need my graphics card to be function properly for Microsoft PowerPoint.
When I try to use PowerPoint (and actually "run" a PowerPoint that includes animations and slide transitions), I get an error message that says "
PowerPoint has detected that your graphics card may not be configured properly for an optimal slide show experience". This is obviously the case, because the animations and slide transitions are super, super slow and jolty.
Before I formatted my hard drive and installed Windows 7 (the laptop came with Windows 10 and all drivers installed), PowerPoint worked perfectly, in terms of smooth animations and slide transitions.
I clicked on the '
Learn more' link in the PowerPoint error message. It just told me to clear the option in PowerPoint that says "
Disable hardware graphics acceleration" and clear the option that says "
Disable slideshow graphics hardware acceleration" (they were both ALREADY clear). Hence, it seems to be a driver problem.
Any help would be greatly GREATLY appreciated
Thanking you in advance
Matthew Davis
