My Acer XC-703 has stopped burning CD's. It will read and import CD's to my iTunes but won't burn

dp500cat
dp500cat Member Posts: 2 New User
edited February 29 in 2018 Archives
My Acer XC-703 has stopped burning CD's. It will read and import CD's to my iTunes but won't burn any playlists to disc. It was working normally then started missing half the playlists (although saying the burn was successful) - now it has stopped altogether

Answers

  • billsey
    billsey ACE Posts: 31,679 Trailblazer
    Sounds like hardware issues in the ODD to me. Are you still in warranty?
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  • dp500cat
    dp500cat Member Posts: 2 New User
    It's out of warranty but I think you are right and that it is a hardware problem. It does sound as if the disc is sticking. Let's hope it is fairly easy to remove the DVD-RAM and replace it
  • billsey
    billsey ACE Posts: 31,679 Trailblazer

    ...

    Yeah, it's not too bad. There are a couple of screws up front that hold the drive bays in place. Disconnect the cables, pull those screws and you can take the hole thing out for swapping the optical drive or hard drive.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.