Can't find correct drivers for my laptop

KeefKay
KeefKay Member Posts: 1 New User
edited August 2023 in 2018 Archives
Hello. I need some help finding the correct WiFi driver for my laptop. It isn't an E or F Series, as the category implies, but I couldn't find the correct category for the laptop I have.

The laptop is an Aspire V5-571 series. To be more specific, it is the Aspire V5-571-6726. Windows 7, 64-bit. 

Here's what I've tried:
Went to Acer's site on this link to install the two Wireless LAN Drivers listed at the bottom of the Drivers section: https://www.acer.com/ac/en/US/content/support-product/4251?b=1

I found that link by typing in my product S/N #. 

However, when unzipping the Atheros one, I was given another 2 zipped files "BT_DriverOnly" and "Wifi_Driver Only." When unzipping both of them, the Wifi_Driver Only folder did not even  have an application for me to install anything. I didn't even bother trying the BT_DriverOnly file as I assumed it was for Bluetooth? 

Afterward, I tried the Broadcom Wireless driver. Everything looked normal and I ran the Setup application, restarted my laptop after installation was complete. Upon starting up, I noticed the WiFi symbol appear on the bottom right of my screen for a couple seconds, just to disappear again. It pretty much went back to the symbol where there is no wired connection (without a trace of being able to connect to WiFi at all). 

There hardware ID I am getting from the Device Manager for the "Network Controller" is: 
pci\ven_168c&dev0034&subsys_662111AD&REV_01

Just want to see if there are other drivers out there that might work. 

Otherwise, I'm concerned that the WiFi driver is physically damaged. Since the system is on Windows 7, I can't find an Acer Hardware Diagnostic program for my OS version. Only found Windows 8 and 10.

Thanks!