next@acer 2020

helios 300

ebtrebtr Member Posts: 2 Newbie
my system is hanging always if I use reset then only it is working again 

FAQ & Answers

  • SharanjiSharanji ACE Posts: 4,186 Pathfinder
    ebtr 

    Please once again try a simple power reset and check the issue. Shutdoew the laptop. Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop.

    I see that this has been already escalated by Acer Crew to headquarters and is being investigated. Please follow this thread and wait for further update. https://community.acer.com/en/discussion/comment/575377#Comment_575377


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