Acer Aspire V3-574G ...... Synaptic touchpad is not working after purchase in windows 8.1.....

RISTYRIDWAN
RISTYRIDWAN Member Posts: 1 New User
edited August 2023 in 2018 Archives
Acer Aspire V3-574G ...... Synaptic touchpad is not working after purchase in windows 8.1..... several times tried to upgrade ... it shows upgraded but there is not even any ELAN tab on mouse settings .........What should I do?????..... drivers last update was even published in 2015..........

Answers

  • Sharanji
    Sharanji ACE Posts: 4,329 Pathfinder
    RISTYRIDWAN  
    Have you tried to enable the touchpad using the function keys Fn+F5 keys?
    Check the hardware ID to check if your device has Synaptic or Elan touchpad.
    Please check if you have the BIOS version 1.17 (Improve touchpad performance) installed on your device. The latest version is V 1.35. Upgrading or downgrading your system BIOS incorrectly could harm your Acer product. Please proceed with caution.
    Try uninstalling and reinstalling the touchpad driver. https://www.acer.com/ac/en/US/content/support-product/6084?b=1
    Also, reinstall the Serial IO Driver  Download

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