Acer VX5-591G-52YZ Checking media fail

Miximap23
Miximap23 Member Posts: 1 New User
edited August 2023 in 2018 Archives
Hey I have a problem right after the start of computer. After the Acer logo it shows up communicate checking media fail and then appear black screen with little artefacts on it and i cant do nothing more. How can I fix it? Computer have 1 year. 

Answers

  • JackE
    JackE ACE Posts: 45,202 Trailblazer
    Press and hold power button for about 5 seconds till the machine completely shuts off. Then turn it back on again and immediately press and hold the ALT key while tapping the F10 key. A recovery screen should appear. Follow instructions to try to refresh the system. If that fails you can try to do a reset to a factory-fresh Windows state but you'll lose your personal files. Jack E/NJ

    Jack E/NJ