Laptop no longer booting

WaddlesworthWaddlesworth Member Posts: 15

Tinkerer

I've had this laptop for only 7 weeks, and last night it randomly shut down and hasn't been able to boot up since. Whenever i turn it on the keyboard lights up, the power indicator is on but the fans stop spinning after a second and the screen doesn't even turn on (nothing shows on my second monitor either). i tried resetting the battery which resulted in the same outcome, any ideas of what is wrong and any potential fixes? 

Best Answer

  • Red-SandRed-Sand ACE Posts: 1,829 Pathfinder
    Accepted Answer
    Hmm, you could try leaving it off and charging overnight (if you haven't already).
    OR remove the ram sticks then reinsert them. 

    Had you updated your BIOs? 
    - Hotel Hero

FAQ & Answers

  • sri369sri369 ACE Posts: 1,985 Pathfinder
    I've had this laptop for only 7 weeks, and last night it randomly shut down and hasn't been able to boot up since. Whenever i turn it on the keyboard lights up, the power indicator is on but the fans stop spinning after a second and the screen doesn't even turn on (nothing shows on my second monitor either). i tried resetting the battery which resulted in the same outcome, any ideas of what is wrong and any potential fixes? 
    There are many threads on this forum with pretty much the same issue, with a few solutions too. Give them a try and let us know if you still feel its not working.
    Karma...
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    ACCEPT - if helped resolve
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    I am not an Acer employee.
    Your issue could get better coverage and more answers if posted in forums than in a message to me.

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  • Red-SandRed-Sand ACE Posts: 1,829 Pathfinder
    There's a pin hole reset on the bottom of your laptop. 

    With your laptop turned off and unplugged press and hold this pin hole button down for 40 solid seconds. 

    Then turn on and let me know if it works.. 👌 
    - Hotel Hero
  • WaddlesworthWaddlesworth Member Posts: 15

    Tinkerer

    Red-Sand said:
    There's a pin hole reset on the bottom of your laptop. 

    With your laptop turned off and unplugged press and hold this pin hole button down for 40 solid seconds. 

    Then turn on and let me know if it works.. 👌 
    tried this but still getting the same problem sadly
  • Red-SandRed-Sand ACE Posts: 1,829 Pathfinder
    Accepted Answer
    Hmm, you could try leaving it off and charging overnight (if you haven't already).
    OR remove the ram sticks then reinsert them. 

    Had you updated your BIOs? 
    - Hotel Hero
  • osmanre263osmanre263 Member Posts: 17 Troubleshooter
    Yep. Probably need to replace your RAM
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