Bluetooth vs Wifi

Oasamajiego23
Oasamajiego23 Member Posts: 3 New User
edited November 2023 in 2018 Archives
I have an Aspire Switch 10E. After upgrading windows 10 the bluetooth device turns off when I switch on the wifi. How can i correct this? They were both working before the upgrade.

Answers

  • JackE
    JackE ACE Posts: 45,203 Trailblazer
    Open Device Mgr. Do you see any red or yellow device driver warnings? If yes, try to roll them back if the rollback option is available. Jack E/NJ

    Jack E/NJ

  • Oasamajiego23
    Oasamajiego23 Member Posts: 3 New User
    Thank you but there isnt any device driver warnings in device manager.
  • JackE
    JackE ACE Posts: 45,203 Trailblazer
    Was Win8.1 or Win10 factory-installed? If Win8.1, did this happen immediately after changing to Win10? Jack E/NJ

    Jack E/NJ

  • Oasamajiego23
    Oasamajiego23 Member Posts: 3 New User
    8.1 was factory installed but changed it immediately to 10. Since then i had been using bluetooth and wifi at the same time for a year until system alerted to me update and i clicked yes to the update. After that, bluetooth would turn off when i turn the wifi on. I am not very techie so there may have been switches that i should or should not have turned on. Thanka
  • JackE
    JackE ACE Posts: 45,203 Trailblazer
    If System Protection was enabled in Control Panel/Settings, the Win10update that caused the issue should've created a restore point. Search for "restore point' in  Control Panel. Jack E/NJ

    Jack E/NJ