Stuck Pixel on Acer Predator x27

Esxcli
Esxcli Member Posts: 1 New User
edited February 14 in 2018 Archives
So I’ve been waiting for this monitor come out for awhile now. I was super stoked for it when it arrived. I noticed I have stucked pixel in middle right of the screen. I know acer policy on stuck pixel and I bet Newegg won’t let me replace it. I am not looking for refund and I just want a replacement without a stuck/dead pixel. Just wondering I can get some support for. Spending $2000 dollars on this monitor. My OCD is driving me crazy. 

Best Answer

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Answer ✓
    Esxcli 
    Sorry to hear about your experience with new monitor. All you can do is replace the monitor. With advances in manufacturing, there is no longer any excuse for bad pixels on a monitor. Even cheap monitors are usually perfect. So if there are bad pixels, and particularly if it's an expensive monitor, you should insist on a new monitor with no defects.

    Please contact Acer support in your region and they will help you.
    Acer US :  
    https://www.acer.com/ac/en/US/content/support
    Acer worldwide :  http://www.acer.com/worldwide/support/

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Answer ✓
    Esxcli 
    Sorry to hear about your experience with new monitor. All you can do is replace the monitor. With advances in manufacturing, there is no longer any excuse for bad pixels on a monitor. Even cheap monitors are usually perfect. So if there are bad pixels, and particularly if it's an expensive monitor, you should insist on a new monitor with no defects.

    Please contact Acer support in your region and they will help you.
    Acer US :  
    https://www.acer.com/ac/en/US/content/support
    Acer worldwide :  http://www.acer.com/worldwide/support/

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!