I have an Aspire R11. The keyboard does not function when I go online.

veitch
veitch Member Posts: 1 New User
edited November 2023 in 2018 Archives
I have no problem when I access the same site with my Mac

Answers

  • Sharanji
    Sharanji ACE Posts: 4,329 Pathfinder
    veitch 

    >>Try to perform a simple power reset and check the issue. Shutdoew the laptop. Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop.

    >>If the issue persists, try go go to Start menu / Control Panel / Ease of Access / Keyboard and uncheck all that is checked, then restart 

    >>If the same issue persists, Open device manager, expand keyboard and uninstall the keyboard driver.
    Reboot the computer without reinstalling the driver.
    When the computer restarts it should reinstall the driver on its own.

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