Predator x34 Power Button

Bwilson3
Bwilson3 Member Posts: 2 New User
The power button on my x34 is starting to play up on my monitor. Approximately 18 months old.

When turning it on, you have to push the button once or twice before it will power on.

Then when turning it off, you hit the button, and the monitor will switch off, then immediately turn back on. It is almost as if one press of the button is translating to two presses of the button in rapid succession. It is becoming quite frustrating.

Anyone else with the same issue?

Best Answer

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Answer ✓
    Bwilson3 

    Please perform a simple power reset. Power Off the monitor, disconnect the video and power cables, press and hold the power button for 10 seconds, Reconnect the cables and check the monitor.
    If the issue with power button persists, please contact Acer support in your region and check for option to resolve the issue.
    Acer Australia : https://www.acer.com/ac/en/AU/content/service-contact
    Acer Worldwide : http://www.acer.com/worldwide/support/

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • Bwilson3
    Bwilson3 Member Posts: 2 New User
    Sharanji said:
    Bwilson3 

    Please perform a simple power reset. Power Off the monitor, disconnect the video and power cables, press and hold the power button for 10 seconds, Reconnect the cables and check the monitor.
    If the issue with power button persists, please contact Acer support in your region and check for option to resolve the issue.
    Acer Australia : https://www.acer.com/ac/en/AU/content/service-contact
    Acer Worldwide : http://www.acer.com/worldwide/support/

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
    Maaaaaaate!!!!

    This solved my issue. I have put up with it for ages. Cannot thank you enough!!!!
  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Bwilson3 
    Glad that the issue is resolved. I appreciate all your efforts in fixing the problem. 
  • puregreen59
    puregreen59 Member Posts: 1 New User

    Oh my god... i cant beleave this worked... why have i not tried this already!?!?? lol!!!!!

    i just made this account to chime in that, it indeed DID fix my problem with the power button too 😂