Bluescreen : nvlddmkm.sys SYSTEM THREAD NOT HANDLED

Micka
Micka Member Posts: 1 New User
edited August 2023 in 2018 Archives
Hi all,
Maybe you can help me.

I've an Acer Aspire E5-772G
Win 8.1 64 bits
Intel i5-4210U 1,7 GHz
Nvidia Ge Force 920M 2Go VRam

I've a problem, when I launch a game, 10 minuts after my PC crashes and a blue screen appears with a message : 
 "SYSTEM THREAD NOT HANDLED"
Cause  "nvlddmkm.sys''

This problem appears only when i'm in a game.

Thank you in advance.

Truly, Micka.

Answers

  • Sharanji
    Sharanji ACE Posts: 4,329 Pathfinder
    Micka 

    The nvlddmkm.sys is in fact the Nvidia driver, the top BSOD - SYSTEM THREAD EXCEPTION NOT HANDLED - doesn't point at a hardware cause.
    Open device manager > Right click your nVidia Graphics card in Device Manager and choose Uninstall, when asked, confirm deletion of the driver files,  Restart the laptop and let the drivers install automatically. Alternatively, you can also download the Nvidia drivers here ::  Download

    Also, disable Hardware Acceleration on your browser
    >>Open Google Chrome and go to settings.
    Click on “Show advanced settings” and scroll down to the System section.
    Uncheck “Use hardware acceleration when available” and restart Chrome.

    >>For Internet Explorer, Press Windows Key + R & type “inetcpl.cpl” then click OK.
    Select Advanced tab in the Internet Properties window.
    Check the box “Use software rendering instead of GPU rendering.“
    Click Apply followed by OK and restart Internet Explorer.

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