My Acer Aspire (A315-31-C3XC) will not charge, can I use my other charger?

Anxra
Anxra Member Posts: 2 New User
edited August 2023 in 2018 Archives

My Acer Aspire (A315-31-C3XC) will not charge and its on critical battery, can I use my other acer charger which is model A13-040N3A? My charger I think has a problem and its model is A13-045N2A. Is it fine if I use the other charger

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Answers

  • Sharanji
    Sharanji ACE Posts: 4,874 Pathfinder
    Answer ✓
    Anxra 

    You need to use a 45W 19V Adapter for Acer Aspire A315-31-C3XC laptop. If the other Acer charger has the same specification you may try using it.
    If the adapter is in warranty you may contact Acer support in your region to get a replacement. If not you may contact Acer store to purchase an AC adapter.
    Acer UK : https://www.acer.com/ac/en/GB/content/service-contact
    Acer worldwide : http://www.acer.com/worldwide/support/
    Acer store : http://store.acer.com/index.html

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  • Anxra
    Anxra Member Posts: 2 New User
    So my charger with 40W 19V will not work?
  • Sharanji
    Sharanji ACE Posts: 4,874 Pathfinder
    Anxra said:
    So my charger with 40W 19V will not work?
    The wattage should be same, however it should work, you may connect the charger and check the laptop.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊