Charlee Lean

CharleeLean
CharleeLean Member Posts: 1 New User
edited November 2023 in 2018 Archives
i was given my switch 5 as a christmas present, and it was working well for 4ish months.
but then i went to turn on my laptop to watch some youtube, and it was really slow. I logged in fine, but because it was slow i logged out and attempted a restart to fix the problem. it didnt restart, so i turned it right off and left it for a couple of days.
now when i try to turn it on, the acer logo comes up, then it goes straight to my log in screen, but its just my user image, the controls along the bottom off the screen and it wont let me do anything. 
to my knowledge i havent dropped it or anything, so can anyone help?

Answers

  • JackE
    JackE ACE Posts: 45,229 Trailblazer
    At the log-in screen, press and hold the power button for about 5 seconds till the machine completely shuts off. Then turn it back on again. At the log-in screen, just press the enter key. Jack E/NJ

    Jack E/NJ