Aspire E5-523 Keeps shutting down randomly

raymondstylez
raymondstylez Member Posts: 1 New User
edited August 2023 in 2018 Archives
The computer just randomly shuts down with no rhyme or reason. I noticed that this seems to be a problem with other models as well.  I have not read any real solutions thus far.  Please help, thanks in advance. 

Ray 

Answers

  • Sharanji
    Sharanji ACE Posts: 4,866 Pathfinder
    raymondstylez 

    This could be multiple reasons for this issue. It could happen because of overheating problems, caused by fan malfunctioning or overclocking. It could also be an issue with windows update or driver issue.

    First, try to perform a simple power reset and check the issue. Shutdown the laptop. Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop.

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