bought my chromebook 15 cb3-532 finding the right charger

gaearedwood
gaearedwood Member Posts: 3 New User
edited November 2023 in 2018 Archives
 A teething pup found the power cord and chewed it right off where it plugs in. I am having a hard time even at Acer website finding replacement. The one I found at walmart.com does not seem to fit properly - I have to hold the plug in just right to get the charging signal. This started happening a month after first use. 
 There is nothing listed for it at Acer website. I see answers about the insufficient charging here that answered may have to get a new one.. where would you find the exact one that came with it orginally? thanks 

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Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Hi @gaearedwood 

    Purchasing chargers from shopping websites might go hard time because they may not fit properly or not certified to use.

    You can contact acer technical support and check if they can help you placing an order. This way you would get the right charger and certified one.
    Click on 'Yes' to accept my comment as answer
  • gaearedwood
    gaearedwood Member Posts: 3 New User
    Answer ✓
    never mind. found one at amazon

  • gaearedwood
    gaearedwood Member Posts: 3 New User
    had no luck with Acer tech support. That was the problem with the one purchased from Walmart.. which is where I bought it and had hoped they would have the replacement.. had to walmart on line and the one I got that was supposed to fit didn't - it plugs straight in, and I'm pretty sure original had a curved plug in. This one from Amazon looks right. Only $8 something. I went with it.