Windows 1803 making error with my Intel graphics driver HD 620 on my Swift SF314-52

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Mint
Mint Member Posts: 5 New User
edited November 2023 in 2020 Archives
My Intel graphics driver HD 620 is not working after I updated my windows to version 1803 and I am unable to install newest driver from Intel as it says its not validate.

Best Answer

  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
    edited May 2018 Answer ✓
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    Download the ZIP file from Intel's website and then use the "Have Disk" method to manually install the driver.

    https://downloadcenter.intel.com/download/27803/Graphics-Intel-Graphics-Driver-for-Windows-10?product=96551

    ------------------------------------------------------------------
       Microsoft Windows* "Have Disk" Installation 
    ------------------------------------------------------------------
    1.  Download the latest driver from Intel (download the zip file---not the exe file) and extract/unzip it.
    2.  Go to "Device Manager". 
    3.  Expand "Display adapters" and double-click the graphics controller.
    4.  In the "Driver" tab, click "Update Driver".
    5.  Click "Browse my computer for driver software".
    6.  Click "Let me pick from a list of device drivers on my computer".
    7.  Click "Have Disk..." and click "Browse".
    8. Browse to the directory where you unzipped the file you 
        downloaded, click the "Graphics" folder, and select the
        "igdlh64.INF" file. Click "Open".
    9. Click "OK" and click "Next". The operating system will install 
        the driver.
    10. Click "Close" and click "Yes" to reboot. The driver should now 
        be loaded. 

    -----------------------------------------------------------------------------------------------------------------
    I'm not an Acer employee.

Answers

  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
    edited May 2018 Answer ✓
    Options
    Download the ZIP file from Intel's website and then use the "Have Disk" method to manually install the driver.

    https://downloadcenter.intel.com/download/27803/Graphics-Intel-Graphics-Driver-for-Windows-10?product=96551

    ------------------------------------------------------------------
       Microsoft Windows* "Have Disk" Installation 
    ------------------------------------------------------------------
    1.  Download the latest driver from Intel (download the zip file---not the exe file) and extract/unzip it.
    2.  Go to "Device Manager". 
    3.  Expand "Display adapters" and double-click the graphics controller.
    4.  In the "Driver" tab, click "Update Driver".
    5.  Click "Browse my computer for driver software".
    6.  Click "Let me pick from a list of device drivers on my computer".
    7.  Click "Have Disk..." and click "Browse".
    8. Browse to the directory where you unzipped the file you 
        downloaded, click the "Graphics" folder, and select the
        "igdlh64.INF" file. Click "Open".
    9. Click "OK" and click "Next". The operating system will install 
        the driver.
    10. Click "Close" and click "Yes" to reboot. The driver should now 
        be loaded. 

    -----------------------------------------------------------------------------------------------------------------
    I'm not an Acer employee.
  • Mint
    Mint Member Posts: 5 New User
    Options
    JordanB said:
    Download the ZIP file from Intel's website and then use the "Have Disk" method to manually install the driver.

    https://downloadcenter.intel.com/download/27803/Graphics-Intel-Graphics-Driver-for-Windows-10?product=96551

    ------------------------------------------------------------------
       Microsoft Windows* "Have Disk" Installation 
    ------------------------------------------------------------------
    1.  Download the latest driver from Intel (download the zip file---not the exe file) and extract/unzip it.
    2.  Go to "Device Manager". 
    3.  Expand "Display adapters" and double-click the graphics controller.
    4.  In the "Driver" tab, click "Update Driver".
    5.  Click "Browse my computer for driver software".
    6.  Click "Let me pick from a list of device drivers on my computer".
    7.  Click "Have Disk..." and click "Browse".
    8. Browse to the directory where you unzipped the file you 
        downloaded, click the "Graphics" folder, and select the
        "igdlh64.INF" file. Click "Open".
    9. Click "OK" and click "Next". The operating system will install 
        the driver.
    10. Click "Close" and click "Yes" to reboot. The driver should now 
        be loaded. 

    -----------------------------------------------------------------------------------------------------------------
    Thank you very much!
    It solved my issue.
  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
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    You're welcome!
    I'm not an Acer employee.
  • georgesphilgs
    georgesphilgs Member Posts: 1 New User
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    I created an account just to thank you, YOU SAVED MY EYES AND MY SLEEP CYCLE I will forever be grateful
  • HeatherL
    HeatherL Member Posts: 5 New User
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    I know this is 2 years late, but the link provided is now dead.  Any chance of getting an updated functional link?  I'm having the same issue and am struggling with the fix.  Thanks!
  • billsey
    billsey ACE Posts: 32,210 Trailblazer
    Options
    Just go to Intel's download site and get the latest, it will be newer than the one that was linked, which is why the link doesn't work. The procedure is the same however.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.