Aspire E15 Laptop probably provoked a problem, issue with .ost file

calliehuffman

I use Aspire E15, I've installed MS Outlook couple days ago. But unfortunately, I got a problem and I had to use ScanPST to solve my issue with .ost file. It didn't assist, my friend also suggest to apply Converting large OST files to PST files, I used Google and Yahoo, but I couldn't find any appropriate solution.

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RanY2J

calliehuffman said:

I use Aspire E15, I've installed MS Outlook couple days ago. But unfortunately, I got a problem and I had to use ScanPST to solve my issue with .ost file. It didn't assist, my friend also suggest to apply Converting large OST files to PST files, I used Google and Yahoo, but I couldn't find any appropriate solution.

Seems like your .ost file has been corrupted, it's unfortunately if you don't keep a copy of your emails in the email server (copy). Well I have been there. We have few options to perform here. First would be to try to follow the ones other than the ScanPST 

https://support.office.com/en-us/article/repair-outlook-data-files-pst-and-ost-25663bc3-11ec-4412-86c4-60458afc5253

if it doesn't work, reply here and we will seek other options. Also, is your email IMAP?

billsey

.ost files are created when Outlook caches emails locally. They are still on the server. If you delete or rename the .ost file it will be recreated when Outlook next connects to your server. What was the problem you were actually seeing?