Examples: Monday, today, last week, Mar 26, 3/26/04

Acer Predator Helios 300 Freeze/Power Issue

MaverickNathan1MaverickNathan1 Member Posts: 13

Tinkerer

edited May 2018 in Predator Laptops
I got my laptop just over a week ago and a couple of Windows Updates after that. I am not sure if those updates are causing the issue but I have already tried uninstalling a couple of them, but nothing worked.

The problem is that the laptop gets stuck in the middle of doing something and everything freezes. So I long press the power button to force shutdown but then it doesn't start back up. Now I have gone through this link and it is exactly the problem I am having. Only difference is that, in that question, it was a one time thing, which got solved by doing a battery reset. In my case, I have had this problem 3 times in the last 3 days, 5 minutes ago most recently.

I am sure that it isn't just a coincidence in my case and while I will be taking the laptop to a service center by next week, I was hoping I could save myself the hassle if anyone has some DIY tricks or suggestions to fix this. Or at least help me pinpoint what the problem might be.

FAQ & Answers

  • Queen6Queen6 Member Posts: 319 Skilled Practitioner
    I'd be inclined to return the notebook, being so new you shouldn't be incurring such a problem.

    Q-6
Sign In or Register to comment.

Who's Online349

Acer-Karp
Acer-Karp
adarshm4you
adarshm4you
azy99
azy99
blewyd
blewyd
Brian1155
Brian1155
brunosbh
brunosbh
coldblooded1210
coldblooded1210
CombatEngineers
CombatEngineers
CrystalHexagon
CrystalHexagon
Dayvs
Dayvs
Diana75
Diana75
drsn2003
drsn2003
egydiocoelho
egydiocoelho
GabrieleBrandao
GabrieleBrandao
GAMING6698
GAMING6698
Gippygo
Gippygo
GlasgowGaryH
GlasgowGaryH
grumpyto
grumpyto
Hucksterhawk
Hucksterhawk
icoseb27
icoseb27
JGTV
JGTV
Leandro1982
Leandro1982
lucasvro
lucasvro
lukastteles
lukastteles
MaClane
MaClane
Maeanes
Maeanes
Paddu
Paddu
ralppp
ralppp
Shabbzy6
Shabbzy6
sherimac
sherimac
snowmaneu
snowmaneu
sobordinates
sobordinates
StevenD
StevenD
SteveTop
SteveTop
Vasquez
Vasquez
Wifey1999
Wifey1999
Zlajo1988
Zlajo1988
+312 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

Assistance by Acer


Drivers &
Manuals

Acer
Answers

Get Product Information
( only)

Acer Support
Videos

Member Highlight

We want to recognize GAMING6698's dedicated efforts in the Acer Community. GAMING6698 has become one of the main collaborators since joining the Community in November of 2019.
On behalf of all our users and the Acer Team, we thank you for your dedication!

Total Posts and Comments: 3094

Total Points:5387

Total Accepted Answers: 271

GAMING6698 Mainframe Wrangler