Private Album

Nshuti
Nshuti Member Posts: 1 New User
edited March 18 in 2018 Archives
I can't open my private album I seem to have lost the password and asks for my Gmail account but when I go to next it brings an Google error ..What can I do to recover my photos

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Nshuti 

    Sorry to hear you forgot your password. You will not be able to recover the files unless you recall the password. The files are encrypted and stored on the internal memory of the device. If you forget your pin, password, pattern or your fingerprint isn't recognized, you'll have to perform a factory reset to use private mode again.

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  • Kvoth
    Kvoth Member Posts: 1 New User
    Please I haven't accessed my private album before its asking that I set a password but when I do that and click next I get error 403 any help? 
  • Pharid9991
    Pharid9991 Member Posts: 1 New User
    Kvoth said:
    Please I haven't accessed my private album before its asking that I set a password but when I do that and click next I get error 403 any help?  Me either i need help please

  • Airish
    Airish Member Posts: 5 New User
    I have the same problem . Have you solve it yet ? Please inform me how to fix that error . I need to use my private album but can't use it , what a waste