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not detecting usb

Fill0092Fill0092 Posts: 3Member New User
Hello i recently bought a helios 300 but i updated it... so now its crashing 3-4 times a day at school so i tried to downgrade windows to 1703 but bios wouldnt detect my usb

FAQ & Answers

  • ven98ven98 Posts: 4,045ACE Pathfinder
    edited May 2018
    Try plugging the USB drive in one of the USB 3.0(3.1 gen 1) ports.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Fill0092Fill0092 Posts: 3Member New User
    tried them all
    i7 7700hq
    1060 6 gb
    windows 10 1803 trying to get 1703
  • Fill0092Fill0092 Posts: 3Member New User
    Predator ph317 51
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