not detecting usb

Fill0092
Fill0092 Member Posts: 3 New User
edited November 2023 in 2018 Archives
Hello i recently bought a helios 300 but i updated it... so now its crashing 3-4 times a day at school so i tried to downgrade windows to 1703 but bios wouldnt detect my usb

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    edited May 2018
    Try plugging the USB drive in one of the USB 3.0(3.1 gen 1) ports.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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  • Fill0092
    Fill0092 Member Posts: 3 New User
    tried them all
    i7 7700hq
    1060 6 gb
    windows 10 1803 trying to get 1703
  • Fill0092
    Fill0092 Member Posts: 3 New User
    Predator ph317 51