Hi, I bought a nwe acer predator helios 300 g3-572, but the speakers started sounding like crakers

erfonti

This happened only 4 hours after starting using it, and it´s very anoying, should I send it back to acer for fixing?

Sharanji

erfonti 

Sorry to hear about your experience with the new laptop. Please try the below mentioned steps.

>>Change Sound Format 

The sound format on your PC could be the cause. To change it: 

Right-click the sound icon at the bottom right corner of your desktop and select Playback devices.  

Highlight your default audio device, which should have a green tick on its icon, then click Properties. 

Go to the Advanced tab. Select from the drop-down box 16 bit, 44100 Hz (CD Quality). Then click Apply and OK to save the change. 

If CD Quality option fails to help you solve the popping sound issue, try to choose another audio format and see what happens. 

>>Disable Sound Enhancement

Again open Playback devices. Highlight and click Properties.

Go to Enhancements tab. Check the box for Disable all enhancements. Then click Apply and OK to save the change. 

>>Change Power Settings

Press windows logo key and X key to open control panel.View by Large icons and then select Power Options. Select Change plan settings of whichever plan that you’re using now. Now click Change advanced power settings. 

Locate and click the + button to expand Processor power management. Then expand Minimum processor state as well. Change the Setting (%) to 100. Then click Apply and OK to save the change. 

>> The other option is to reinstall the audio driver.

Press windows logo key and X key to open device manager

Expand the Sound, video and game controllers

Right-click on the Realtek High Definition Audio Driver and select Uninstall

If you are asked for a confirmation, mark the box next to Delete the driver software for this device and press OK
Download and install the Realtek audio driver Download

Hit 'Like' if you find the answer helpful!   
Click on 'Yes' if the comment answers your question!

Sharanji

erfonti 

Sorry to hear about your experience with the new laptop. Please try the below mentioned steps.

>>Change Sound Format 

The sound format on your PC could be the cause. To change it: 

Right-click the sound icon at the bottom right corner of your desktop and select Playback devices.  

Highlight your default audio device, which should have a green tick on its icon, then click Properties. 

Go to the Advanced tab. Select from the drop-down box 16 bit, 44100 Hz (CD Quality). Then click Apply and OK to save the change. 

If CD Quality option fails to help you solve the popping sound issue, try to choose another audio format and see what happens. 

>>Disable Sound Enhancement

Again open Playback devices. Highlight and click Properties.

Go to Enhancements tab. Check the box for Disable all enhancements. Then click Apply and OK to save the change. 

>>Change Power Settings

Press windows logo key and X key to open control panel.View by Large icons and then select Power Options. Select Change plan settings of whichever plan that you’re using now. Now click Change advanced power settings. 

Locate and click the + button to expand Processor power management. Then expand Minimum processor state as well. Change the Setting (%) to 100. Then click Apply and OK to save the change. 

>> The other option is to reinstall the audio driver.

Press windows logo key and X key to open device manager

Expand the Sound, video and game controllers

Right-click on the Realtek High Definition Audio Driver and select Uninstall

If you are asked for a confirmation, mark the box next to Delete the driver software for this device and press OK
Download and install the Realtek audio driver Download

Hit 'Like' if you find the answer helpful!   
Click on 'Yes' if the comment answers your question!