Issue on microphone not working

ericson33
ericson33 Member Posts: 2 New User
edited November 2023 in 2018 Archives
Hello! 
I have purchased a new headphones Steelseries arctis 7 and after installation update my audio drivers and windows settings, I am unable to use my microphone. I have tried using another laptop. Acer laptop with same OS windows 10 and for that laptop it is working fine. I am already running out of ideas and already checked all relevant post here and applied it and still not working. Please help from someone knowledgeable 

My acer predator helios product is G3-571-51NK