Acer Aspire E15 575G-7494 Black Screen Problem

MZainKh
MZainKh Member Posts: 1 New User
edited August 2023 in 2018 Archives
My laptop is an Acer Aspire E15 575G-7494 when I press the power button the blue power LED comes up but and even the charging LED comes up when I plug in the charger but all it displays is a black screen. I don't hear any fan spinning or anything like that. 

The laptop is just black and blank and its unresponsive.

Please help me.

Answers

  • JackE
    JackE ACE Posts: 45,202 Trailblazer
    Press and hold the power button for 5 seconds or so till all the LEDs are off. Release the power button and wait a few moments. Then turn the machine back on. Jack E/NJ

    Jack E/NJ

  • DRAGONKAR
    DRAGONKAR Member Posts: 1 New User
    Hi - i have Aspire ES - 15 and when i am browsing the web it just goes black screen and unresponsive. thinking of taking it back. How have you got on with yours?

  • JackE
    JackE ACE Posts: 45,202 Trailblazer
    @DRAGONKAR If you just bought your E15, then quickly return it to the vendor for a refund or replacement. Jack E/NJ

    Jack E/NJ