Acer Predator G3-710 - Latest Wondows 10 Update Not Working

asims3
asims3 Member Posts: 1 New User
edited March 2024 in 2018 Archives
I tried to install the new windows 10 updates but it keeps coming up with this message: 
"Microsoft: Your PC hardware is not supported on this version of Windows 10. Contact your PC manufacturer for more information".
How do I fix this so that it will update?

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Some systems are suspended from updating to 1803 due to some bugs that microsoft has to fix. If your PC is with Intel SSD you need to wait for some time until microsoft fixes the BSOD, caused by some incompatibility with Intel SSD.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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