Acer Predator Helios 300 G3-571 get a replacement battery

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Dinomite07
Dinomite07 Member Posts: 45 Enthusiast WiFi Icon
edited November 2023 in 2018 Archives
So I have a 2 year warranty that ends in Jan of 2020. Is there any way to get a free battery or pay for a cheap one that comes within a couple days? Thank you.

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  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    edited May 2018 Answer ✓
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    Dinomite07
    If the device is under warranty you may contact Acer support to get a replacement battery. If you wish to purchase you may contact Acer store and they will place the order and ship you the battery.
    Acer US support : https://www.acer.com/ac/en/US/content/service-contact
    Acer store : http://store.acer.com/index.html

    You can use the below mentioned battery for your device.
    Battery PANASONIC AC14B Polymer 4S1P ATL 4 cell 3220mAh Main COMMON (Part number KT.00405.005)
    Battery LGC AC14B (5.5mm) Prismatic 4S1P LGC 4 cell 3220mAh MainCOMMON (Part number KT.0040G.006)

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    edited May 2018 Answer ✓
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    Dinomite07
    If the device is under warranty you may contact Acer support to get a replacement battery. If you wish to purchase you may contact Acer store and they will place the order and ship you the battery.
    Acer US support : https://www.acer.com/ac/en/US/content/service-contact
    Acer store : http://store.acer.com/index.html

    You can use the below mentioned battery for your device.
    Battery PANASONIC AC14B Polymer 4S1P ATL 4 cell 3220mAh Main COMMON (Part number KT.00405.005)
    Battery LGC AC14B (5.5mm) Prismatic 4S1P LGC 4 cell 3220mAh MainCOMMON (Part number KT.0040G.006)

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • Triparadox
    Triparadox Member Posts: 55 Devotee WiFi Icon
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    Sharanji said:
    Dinomite07
    If the device is under warranty you may contact Acer support to get a replacement battery. If you wish to purchase you may contact Acer store and they will place the order and ship you the battery.
    Acer US support : https://www.acer.com/ac/en/US/content/service-contact
    Acer store : http://store.acer.com/index.html

    You can use the below mentioned battery for your device.
    Battery PANASONIC AC14B Polymer 4S1P ATL 4 cell 3220mAh Main COMMON (Part number KT.00405.005)
    Battery LGC AC14B (5.5mm) Prismatic 4S1P LGC 4 cell 3220mAh MainCOMMON (Part number KT.0040G.006)

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
    Unfortunately and sadly, no. You cannot ask for a new one to be delivered to your address. I have just asked a representative from customer service. All you can do is either get a battery from two websites which I forget, or send the laptop to them to be fixed. It will take around 6 to 10 days upon they receive it. Expect the laptop to be gone for up to 2 weeks.