Acer Aspire 5755G not working

evans81uk
evans81uk Member Posts: 1 New User
edited August 2023 in 2018 Archives
My laptop has suddenly stopped working, when you power on (with battery and also without battery but on mains lead) it will not startup. The screen stays black. All you get are the icon lights and a clicking sound coming through the speakers. Has anyone any idea what the problem might be? 

Answers

  • JackE
    JackE ACE Posts: 45,201 Trailblazer
    Press and hold the power button for about 5 secs till the machine completely shuts off. Remove the battery & charger. Press and hold the power button again for about a minute. Re-inser the battery and charger plug. Turn the machine back on and ***immediatley*** start tapping the F2 key. If the BIOS menu appears, check the Information tab to make sure the HDD is fully detected and described. Then under the Main tab, make sure the F12 boot menu and D2D recovery options are both enabled. Then press F10 to save and exit BIOS menu. Report back with results. Jack E/NJ

    Jack E/NJ