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Predator Sense is not working Acer Predator PH315-51-574A

saurabh_singhsaurabh_singh Posts: 3Member New User
Recently i bought an Acer Predator Helios 300 i5 8th generation laptop. When i updated the predator sense software it stopped working. I downloaded the predator sense software from
 acer's website. it was listed in application section of my registered device.
MY DEVICE : Acer Predator Model Name: PH315-51

Predator sense version listed below :-

Best Answer

FAQ & Answers

  • shankar29rdshankar29rd Posts: 3Member New User
    I am having the exact same problem, the application "predatorsense.exe" seems to be missing in the file directory after the update
  • HappyMoririnHappyMoririn Posts: 1Member New User
    I'm having the same problem. I will wait for helping from an admin, too.
  • Red-SandRed-Sand Posts: 1,703ACE Pathfinder
    Try running Predator Sense in windows 8 compatibility. 
    - Hotel Hero
  • saurabh_singhsaurabh_singh Posts: 3Member New User
    It's solved guys, thanks to  @praveen001

    Follow these steps 
    1. Install the turbo boost driver from the Acer driver page 
    2. Install the predator sense from the setup file available on the acer page 
    3. The same predator sense installer folder will have a file e917f4dfb84a45c2be385f83479d3c9a
    Run that

    Will upload screen shots for the same asap


    Thank you so much bro. it is working. you are a saviour :)
  • FlameFlame Posts: 69Member Enthusiast
    I have same problem! But when i try to install any predator sense i am getting this message ,, Sorry! This computer is not supported" . help!
  • MadMurliMadMurli Posts: 1Member New User
    It's solved guys, thanks to  @praveen001

    Follow these steps 
    1. Install the turbo boost driver from the Acer driver page 
    2. Install the predator sense from the setup file available on the acer page 
    3. The same predator sense installer folder will have a file e917f4dfb84a45c2be385f83479d3c9a
    Run that

    Will upload screen shots for the same asap


    Thanks alott!!  =) You rock man!!
  • Vinayak096Vinayak096 Posts: 26Member Enthusiast
    After following the aforementioned procedure, I'm getting error that services are disabled!! what should i do next?
  • Vinayak096Vinayak096 Posts: 26Member Enthusiast
    After following the aforementioned procedure, I'm getting error that services are disabled!! what should i do next?

    (Note: Do not disable any services while following the above procedure. In my case the Windows Update Service was disabled)

    It started working after starting windows update service
  • JamoJamo Posts: 2Member New User
    i have the ph 315-51
    i have tried all the above several times with no sucess
    dose anyone have any other ideas
  • JamoJamo Posts: 2Member New User
    MadMurli said:
    It's solved guys, thanks to  @praveen001

    Follow these steps 
    1. Install the turbo boost driver from the Acer driver page 
    2. Install the predator sense from the setup file available on the acer page 
    3. The same predator sense installer folder will have a file e917f4dfb84a45c2be385f83479d3c9a
    Run that

    Will upload screen shots for the same asap


    Thanks alott!!  =) You rock man!!
    this dosent work for me, any other ideas
  • nddinunddinu Posts: 2Member New User
    It's solved guys, thanks to  @praveen001

    Follow these steps 
    1. Install the turbo boost driver from the Acer driver page 
    2. Install the predator sense from the setup file available on the acer page 
    3. The same predator sense installer folder will have a file e917f4dfb84a45c2be385f83479d3c9a
    Run that

    Will upload screen shots for the same asap



  • nddinunddinu Posts: 2Member New User
    This solved the problem and now works fine thank you
  • Vinayak096Vinayak096 Posts: 26Member Enthusiast
    edited June 2018
    Jamo said:
    MadMurli said:
    It's solved guys, thanks to  @praveen001

    Follow these steps 
    1. Install the turbo boost driver from the Acer driver page 
    2. Install the predator sense from the setup file available on the acer page 
    3. The same predator sense installer folder will have a file e917f4dfb84a45c2be385f83479d3c9a
    Run that

    Will upload screen shots for the same asap


    Thanks alott!!  =) You rock man!!
    this dosent work for me, any other ideas
    Try re-enabling all windows services and keep the internet connection ON then run the aforementioned procedure. Let me know if this works. I'll be glad to help you as I've also faced the same issue like you and wasted several hours and few days finding the solution.
  • RusselRussel Posts: 2Member New User
    Good day! I have the same issue. I send my helios 300 to acer saudi service center. Its been 2 weeks since they had my unit. I dont think they have solution on this issue. 
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  • asdfgasdfg Posts: 1Member New User
    Well done shankar29rd. Working on PH317-78BR Biosversion 1.22 and Windows 1803 (Build 17134.556). That fix should be easier to find. Thanks.
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