badaltharayil I have BIOS v1.05 as well. I'll look around for a newer version see if I can find anything. If you or anyone knows of a newer BIOS version please let us know and link it. Also, @Acer-Manny if you can lend us a hand...it'd be appreciated...Or if you lack the capacity from your workload, please let another support know and have someone on our case and interacting here. We'd appreciate it, thank you! Let us know if there is a more recent BIOS please or any official update on this all...
@vedang55 : Thanks for your update brother! Are you sure if the bios update comes for i5 version of this series.?
@vedang55 Thank you. And with that version are you or are you not experiencing black screen? How long have you used it without any black screen?
@sri369 thanks for the idea. It's just starting to get a bit too frustrating as it's not an issue that we can reproduce at will so we might end up waiting a day or two for it to happen...
I think I still have a couple of days left to return it hassle-free, I've had it for less than a month and ordered online...seriously considering returning and getting it again if the issue is fixed....or rather not getting it at all...
Probably better off with a 1050ti rig and 7700hq from a different manufacturer at this budget but that works and has decent support...
I'm starting to question why am I even struggling with this still...this is not what I signed up for when I bought two predators for ~$2700...
And a company the size of Acer not solving this yet or at least announcing already what's causing the issue dissapoints me to be honest...
This is not some sweep-under-the-rug level mess...they just released the white versions for the Helios 300....so many people will be buying these every day...we're just the first of many...They should take this way more seriously...I really took some time and gave them a fair chance I think but I'm starting to get fed up...
[...] So fed up with this issue do something Acer. We cant keep on waiting forever and ever.
Can you guys try disabling internal graphics card completely, and see if the issue still arises?
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