blank screen

Naldo_Smallz
Naldo_Smallz Member Posts: 2 New User
edited August 2023 in 2018 Archives
after my laptop had an windows update then ask to restart system went in restart mode and after screen just went blank connect to an external display system is working fine except no display on the laptop screen itself.. plz help

Best Answer

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Answer ✓
    Hi,
    • Try to do a power drain by https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset
    • Power on the system. As soon as the first logo screen appears, immediately press F2 for notebooks or Delete for desktops to enter UEFI. Press F9 and then Enter to load the default configuration. Press F10 and then Enter to save and exit
    • try reinstalling the driver: Open Device Manager, right-click (or tap and hold) the name of the device, and select Uninstall. Restart your PC and Windows will attempt to reinstall the driver.
    Accept if its Helpful.   B)

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Answer ✓
    Hi,
    • Try to do a power drain by https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset
    • Power on the system. As soon as the first logo screen appears, immediately press F2 for notebooks or Delete for desktops to enter UEFI. Press F9 and then Enter to load the default configuration. Press F10 and then Enter to save and exit
    • try reinstalling the driver: Open Device Manager, right-click (or tap and hold) the name of the device, and select Uninstall. Restart your PC and Windows will attempt to reinstall the driver.
    Accept if its Helpful.   B)