My predator sense software shows wrong temperature

varun988
varun988 Member Posts: 31 Enthusiast WiFi Icon
edited November 2023 in 2018 Archives
I actually had a heating issue and I went to the service center to resolved it and it was resolved.but now again a problem arises.the problem is that after heating issue resolved there was no heating while I am playing my games but the temperature shows that my cpu temperature is 99c and GPU is 95c.but when I physical touch the areas of heating there is no heat.Is it a problem or not??? If so if there is any ways to resolve this... actually before I went to the service center for the heating issue my cpu temperature is max 90c and GPU is 75c.please help

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,104 Trailblazer
    Hi,
    You could try installing a temperature monitoring utility like HWmonitor or similar to compare the temperatures, you could also try reinstalling Predator sense after downloading from Acer support site.
    https://www.cpuid.com/softwares/hwmonitor.html
    https://www.acer.com/ac/en/GB/content/drivers

  • geekromi
    geekromi Member Posts: 144 Skilled Fixer WiFi Icon
    varun988 said:
    I actually had a heating issue and I went to the service center to resolved it and it was resolved.but now again a problem arises.the problem is that after heating issue resolved there was no heating while I am playing my games but the temperature shows that my cpu temperature is 99c and GPU is 95c.but when I physical touch the areas of heating there is no heat.Is it a problem or not??? If so if there is any ways to resolve this... actually before I went to the service center for the heating issue my cpu temperature is max 90c and GPU is 75c.please help
    Could seem a stupid question:
    Are you sure that the temperature in predator sense is set in celsius rather than fahrenheit? Have you checked in predator sense settings?
  • varun988
    varun988 Member Posts: 31 Enthusiast WiFi Icon
    geekromi said:
    varun988 said:
    I actually had a heating issue and I went to the service center to resolved it and it was resolved.but now again a problem arises.the problem is that after heating issue resolved there was no heating while I am playing my games but the temperature shows that my cpu temperature is 99c and GPU is 95c.but when I physical touch the areas of heating there is no heat.Is it a problem or not??? If so if there is any ways to resolve this... actually before I went to the service center for the heating issue my cpu temperature is max 90c and GPU is 75c.please help
    Could seem a stupid question:
    Are you sure that the temperature in predator sense is set in celsius rather than fahrenheit? Have you checked in predator sense settings?

    Yes it is set in celcius and I contacted Acer service center they seemed not cared and yes I checked all the settings.seriously I am worried about my laptop
  • varun988
    varun988 Member Posts: 31 Enthusiast WiFi Icon
    Hi,
    You could try installing a temperature monitoring utility like HWmonitor or similar to compare the temperatures, you could also try reinstalling Predator sense after downloading from Acer support site.
    https://www.cpuid.com/softwares/hwmonitor.html
    https://www.acer.com/ac/en/GB/content/drivers

    I checked with MSI afterburner it also shows the same temperature as predator sense
  • brummyfan2
    brummyfan2 ACE Posts: 28,104 Trailblazer
    varun988 said:
    Hi,
    You could try installing a temperature monitoring utility like HWmonitor or similar to compare the temperatures, you could also try reinstalling Predator sense after downloading from Acer support site.
    https://www.cpuid.com/softwares/hwmonitor.html
    https://www.acer.com/ac/en/GB/content/drivers

    I checked with MSI afterburner it also shows the same temperature as predator sense
    Hi,
    You don't need to reinstall Predator sense as it's showing the correct temps, you could undervolt your CPU and see whether it helps, if that doesn't help, you may have to repaste the CPU and GPU yourself but it may void the warranty.
    If you want to try undervolting, download and install Throttlestop and follow the instructions in the thread.
    http://forum.notebookreview.com/threads/the-throttlestop-guide.531329/
  • varun988
    varun988 Member Posts: 31 Enthusiast WiFi Icon
    As told before I had heating issue and i gave my laptop for service and they resolved it but the very next day there comes another problem.the problem is there is even though my laptop is not heating ,it shows the cpu and GPU temperature as 99 and 96
  • varun988
    varun988 Member Posts: 31 Enthusiast WiFi Icon
    person from the service center told that it is a software bug!!!!pleas be carefull while updating 
  • brummyfan2
    brummyfan2 ACE Posts: 28,104 Trailblazer
    edited May 2018
    Hi,
    It could be a problem with the Operating system, you could run sfc /scannow command few times, if that doesn't help, use DISM command to restore health and see whether it fixes the problem. Follow the instructions in the link below.
    https://www.howtogeek.com/222532/how-to-repair-corrupted-windows-system-files-with-the-sfc-and-dism-commands/

  • varun988
    varun988 Member Posts: 31 Enthusiast WiFi Icon
    Hi,
    It could be a problem with the Operating system, you could run sfc /scannow command few times, if that doesn't help, use DISM command to restore health and see whether it fixes the problem. Follow the instructions in the link below.
    https://www.howtogeek.com/222532/how-to-repair-corrupted-windows-system-files-with-the-sfc-and-dism-commands/

    i used scannow command it shows no errors
  • Trudatnav
    Trudatnav Member Posts: 1 New User
    varun988 said:
    I actually had a heating issue and I went to the service center to resolved it and it was resolved.but now again a problem arises.the problem is that after heating issue resolved there was no heating while I am playing my games but the temperature shows that my cpu temperature is 99c and GPU is 95c.but when I physical touch the areas of heating there is no heat.Is it a problem or not??? If so if there is any ways to resolve this... actually before I went to the service center for the heating issue my cpu temperature is max 90c and GPU is 75c.please help
    Same problem here.
    Was showing correct temperature some days ago.
    Now it's showing wrong temperature.
    75-80 in normal use.(not gaming, youtube and other things).