Acer Aspire 3 A315-21-99E5 Laptops Restarts Randomly

Poornima

Hi Team,
I bought this laptop a week ago. It restarts randomly without any pre-warning. 
Could you please help with resolving this issue? 
Please refer the System's summary below:

Thank you, 
Poornima

JackE

Some models have random shutdown or restart issues due to a mainboard safety switch being activated by a misaligned case or keyboard when being used or moved. If possible, return the system to the vendor ASAP for a refund or replacement because a warranty repair will take longer. Jack E/NJ

JackE

Some models have random shutdown or restart issues due to a mainboard safety switch being activated by a misaligned case or keyboard when being used or moved. If possible, return the system to the vendor ASAP for a refund or replacement because a warranty repair will take longer. Jack E/NJ

dougc

Dear Poor' ;

So how did ya resolve your problem ?  
Warranty review/repair process    or  return to vendor as recommended by JackE ?!

nite,
dougc

JackE

@dougc Did you also recently acquire your ACER with a similar problem? Jack E/NJ