Aspire Z3-710 camera stopped working

BGP
BGP Member Posts: 1 New User
edited March 1 in 2018 Archives
Was using the built-in camera on the all-in-one monitor screen for first time in Messenger today and it worked fine, but then it stopped half way through conversation.  Now I can't locate it in Device Manager (even if I un-hide devices), rebooted PC many times but not detected. Camera program says no camera connected. Have searched and other forums talk about updating the driver, but I can't even locate the device anywhere (used to be under Webcam, it is not under imaging device either).  All programs are up to date, including Window 10...but cannot fathom why the camera worked for 5 minutes, then no video, now can't be detected? Is this a probably hardware failure in need of service repair?