ACER E5-576G-5762 RAM UPGRADE - DOESN'T RECOGNIZE RAM

marcosedh
marcosedh Member Posts: 1 New User
edited August 2023 in 2018 Archives
Hello, I just bought a new ACER E5-576G-5762 laptop from Amazon.

This laptop comes with DDR3 slot, so I thought it would be a good idea to upgrade my RAM memory with a samsung DDR3 4 GB card from my old laptop.

Installation went good, the card fit okey. But then I realized the BIOS and windows only shows 8gb when it was supposed to be 12gb with the new upgrade.

I don't know what's going on, when I put the card back to my old laptop windows does recognize it. 

Is there any compatibility issue with the voltage? here is a picture of the 4gb card:

Thanks


Resultado de imagen para samsung 4gb 2rx8 pc3 ram 10600s





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