my predator 17 g9 791 it does not turn off and keep hybernating. where can I send it to change main

javier1977
javier1977 Member Posts: 1 New User
edited November 2023 in 2018 Archives
my predator 17 g9 791 it does not turn off and keep hybernating. where can I send it to change mainboard to fix the problem

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    From power options(right click on battery power and select power options) you can disable hibernating when you shut down the laptop.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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